Services offered by lund and found consulting
Services for Patients/Families
Lund and Found Consulting supports patients who feel overwhelmed by health insurance and medical bills. We work for you, not insurance companies, to find answers, submit and resolve claim problems. You don’t have to navigate the process alone. Services offered:
Insurance Guidance
- Explanation of insurance benefits and coverage
- Help understanding deductibles, copays, and out-of-pocket costs
- Medicare, Medicaid, Commercial, Motor Vehicle, or Workers Comp support
Medical Bill Review
- Review of medical bills and insurance Explanation of Benefits (EOB)
- Identification of billing errors and discrepancies
- Clarification of patient responsibility
Claims & Denials Support
- Filing and tracking insurance claims
- Follow-up on delayed, denied, or underpaid claims
- Preparation and submission of appeals
Communication & Advocacy
- Contacting insurance companies and provider billing offices on your behalf
- Coordinating information between providers and insurers
- Ongoing status updates and documentation
Cost & Financial Support
- Assistance with payment plans or financial assistance programs
- Guidance for self-pay or uninsured services
- Support navigating high-cost or complex medical situations
Additional Support
- 1:1 advocacy sessions
- Medicare or Medicaid application assistance
- Understanding Medicare Part A, B, and D
- Ongoing claims monitoring
Services for Revenue Cycle Professionals
Lund and Found Consulting provides training to help healthcare organizations identify revenue issues, analyze denials, and improve processes using Root Cause Analysis. Services offered:
- Root Cause Analysis Training, In-Person or Remote Sessions:
Beginner (Half Day), Intermediate (One Day), Advanced (Two Days)
- 1:1 Epic® or Cerner® Workflow & Denials or Appeals Coaching
- 1:1 Denials, Follow-Up, or Coverage Staff Coaching & Workflow Support
- 1:1 Organization Workflow Support for daily systems such as Outlook® or OneNote®