I’m Teala Lund – a proud mother, daughter and sister, passionate patriot who loves this great country, and someone who has called the beautiful state of Alaska home for nearly a decade and fallen deeply in love with its wild spirit and resilient people.
As a Health Insurance Patient Advocate
With over a decade of hands-on medical claims experience, supporting patients and families as they navigate the confusing, sometimes overwhelming world of health insurance; especially when claims are denied, delayed, or unclear. I step in to resolve claims, review and clarify medical bills, file appeals, and reduce financial stress, always working solely on your behalf. My background spans insurance verification, coverage disputes, and complex high-dollar claims, giving me a deep understanding of how the system works (and where it often fails). My goal is simple – to stand beside you, simplify the complexity, reduce the burden, and make sure you never have to face it alone.
As a Root Cause Analysis Training Consultant
I’m a certified Root Cause Analysis professional training revenue cycle professionals to go beyond fixing individual denials – I help them uncover why problems happen in the first place, whether it’s missing documentation, authorization errors, medical necessity issues, or payer misinterpretation. Through tailored in-person and remote sessions (beginner to advanced), one-on-one coaching, and workflow support for daily systems such as Outlook®, OneNote®, Epic® and Cerner®, I can help you get organized. I empower staff to prevent denials, streamline processes, and protect revenue with lasting solutions.
Outside of work, I treasure time laughing with my sons, connecting with family and friends, exploring Alaska’s beauty, and appreciating our nation’s freedoms. These values – family, connection, resilience, and fairness, drive everything I do.
You’re not just a case to me – you’re someone’s mom, dad, daughter, son, or loved one, and I’m here to help you protect what matters most. I’d love to hear your story. Reach out anytime – let’s find the clarity and relief you deserve together.